Shipping policy
SHIPPING POLICY
At Evermory, we carefully prepare every order to ensure your products arrive safely and in excellent condition.
ORDER PROCESSING
Orders require processing before shipment. Personalized products may require additional production time because they are individually created using the names, photos, dates, messages, or other personalization details provided by the customer.
SHIPPING & DELIVERY
We currently ship to customers within the United States.
Shipping and delivery times may vary depending on the product, destination, order volume, and shipping carrier. Estimated delivery times shown on our website are estimates and are not guaranteed unless explicitly stated otherwise.
TRACKING
Once your order has shipped, tracking information will be provided when available.
PERSONALIZED ORDERS
Please carefully review all names, photos, dates, messages, and other personalization details before submitting your order.
Once production of a personalized item has started, changes or cancellations may not be possible.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
DELAYS
Delivery may occasionally be delayed due to weather, carrier disruptions, holidays, high order volumes, or other circumstances outside our reasonable control.
DAMAGED OR LOST ORDERS
If your order arrives damaged, or you believe your package has been lost, please contact us with your order number and relevant details. We will review the issue and work with you toward an appropriate resolution.
CONTACT US
If you have any questions about shipping or your order, please contact Evermory customer support at:
support@EvermoryGifts.com